Contact
Contact BA Mentorship
Questions about the Lab, a purchase, a refund or your data? Here is how to reach us and when to expect a reply.
support.bamentorship@gmail.com
Best for access, orders, refunds, privacy requests and anything that needs a record. Include your order ID if you have one.
Good for quick questions before you buy. Please do not send card details, passwords or one-time codes.
Chat button
Use the chat button at the corner of most pages to leave a message with your name and email. It is stored with your consent so we can reply.
When you will hear back
- Ordinary questions: we aim to reply within two business days.
- Complaints and refund requests: acknowledged within 48 hours; complaints resolved within 30 days.
- Privacy requests: acknowledged within 48 hours and answered within 30 days.
Business days are Monday to Friday, excluding public holidays in India. There is no live or 24-hour helpdesk. If you already paid and cannot see your access, do not pay again; email us with your order or payment ID.
Grievance Officer
Raghavendra N, support.bamentorship@gmail.com. See the privacy notice for how grievances are handled.
Business details
Raghavendra N, trading as BA Mentorship, India.
Address: Bengaluru, Karnataka, India
Payments are processed by Dodo Payments as our Merchant of Record. For help with a payment, contact us first; we will coordinate with Dodo Payments.
Before you write, the FAQ may already have the answer. Earlier customers can also review the policies for earlier purchases and the support and troubleshooting page.